Why did I not receive any referral reward after referring a friend?
05 Feb 2026
(1) The users need to register using your referral link or referral code, or receive the first C-Box at the time of registration from your account (claimed before registration), and make trades to generate referral rewards. Valid for 12 months.
(2) For referees, when using a Cashback Voucher, if their executed orders are consistent with the applicable market of the voucher, neither the referrer nor the referee will receive the referral reward of these transactions.
(3) For referees, when their transactions are executed in AMM markets, these trading fees will be deducted from AMM revenues, and the remaining will be calculated for rebate.
(4) If the above situation does not apply, you can submit a ticket to contact us. After verifying, SafeTrade will allocate the rewards to your account.

